This Privacy Policy explains how Stepmode (“we”, “us”, “our”) collects, uses, and protects information when you use the Stepmode Facebook application (“the App”). The App is designed exclusively for internal team use and is not intended for public or consumer use.
2. Data We Collect
2.1 Facebook Profile Information
We may collect information you authorize through Facebook Login, including:
Name
Facebook User ID
Email address (if permission is granted)
2.2 Advertising & Business Account Data
When you authorize the App, we may access advertising and business management data you grant permissions to, including:
Ad account IDs and Business Manager IDs
Campaign, ad set, and ad performance metrics
Billing details, current spend, and payment thresholds
Business Manager structures and roles
2.3 Page & Content Data
We may access information from the Facebook Pages you connect, including:
Page IDs, names, and profile pictures
Public post content and engagement metrics (likes, shares)
Comments on Page posts (including message content and author name)
2.4 Access Tokens
Access tokens generated by Facebook are stored securely and used only to retrieve your authorized advertising and page data. These tokens are never shared with third parties.
3. How We Use Your Data
We use your data only for the following purposes:
Retrieving and displaying Facebook Ads and Business Manager performance data
Monitoring Page engagement and public post performance
Moderating Page comments as authorized by your permissions
Providing internal reporting and analytics
Improving workflow efficiency for your team
We do not sell, share, or use your data for advertising or profiling.
4. Data Sharing
We do not share your data with any third parties. Data is only accessed by:
Facebook (as required by the Marketing API)
Your internal Stepmode team members
5. Data Storage & Security
We protect your data using:
HTTPS encrypted communication
Secure token storage
Role-based access control
Access tokens expire automatically and are removed when no longer needed.
6. Facebook Account & Page Management
6.1 Adding Facebook Assets
To add your Facebook account and associated advertising data or pages to the App, follow these steps:
Navigate to the Facebook Profiles page of the App.
Click on the "Continue with Facebook" button.
A Facebook authorization dialog will appear. Ensure you are logged into the correct Facebook account.
Review the requested permissions (Ad Account access, Page management, etc.).
Select the specific Facebook Pages and Ad Accounts you wish to connect.
Click "Done" and then "OK" to grant the App access.
Note: Your ability to see and manage specific assets depends on your assigned roles within Facebook Business Manager (e.g., Admin, Editor, Advertiser).
6.2 Managing Connected Pages
Once connected, you can manage your Facebook Pages directly within the App:
Viewing Stats: Access real-time engagement and performance metrics via the Page Insights tab.
Comment Moderation: View and delete comments on your Page posts directly through the App's interface.
Reconnecting Accounts: If your access token expires or if you need to refresh permissions, you can use the "Reconnect" option in the account actions menu to re-authorize the App with current permissions.
6.3 Removing Facebook Assets
You can revoke the App's access to your Facebook account or specific assets at any time:
Method A: Within the Stepmode App (Recommended)
Navigate to the Facebook Profiles page within the App.
Locate the account you wish to disconnect.
Click on the "Disconnect" button (represented by a trash icon).
Confirm the action in the dialog box.
Method B: Via Facebook Settings
Log in to your Facebook account and go to Settings & Privacy > Settings.
On the left sidebar, click on Business Integrations.
Find "Stepmode" in the list of active integrations.
Click the "Remove" button next to the App.
Confirm the removal in the pop-up dialog.
Once removed, the App will no longer have access to your data, and all associated access tokens will be invalidated and removed from our systems.
7. Facebook Regulations
Use of this App is subject to Facebook's Platform Terms and Developer Policies. You must ensure that your use of Facebook data through this App complies with all applicable Facebook regulations regarding data privacy and advertising.
8. User Control & Permissions
In addition to removing the App via Facebook settings, you can manage specific permissions directly within the App's profile settings (if available).
9. Data Deletion
You may request deletion of all data associated with your user ID by contacting us at: info@stepmode.net
We will delete:
Access tokens
Analytics data
User identification data
Deletion is typically completed within 72 hours.
10. Children’s Privacy
Stepmode does not knowingly collect information from individuals under 18. The App is intended only for business use by adults.